Saturday, April 12, 2008

Back Online


I felt so unconnected!

For 42 hours, I was unable to open my email. Because I send communications for my church, this was a biggie.

First on my list was to contact PC Man, my computer geek buddy for answers. I left him a voicemail. When was the last time I actually called the guy? Probably the last time my email was down. (We usually email each other.)

PC Man called the service provider. He pressed two. He listened. He pressed 4 and 1 and 5 and 2 again before hearing, “If you’d like to speak to a technetium, press O.”

He pressed O. The phone rang 72 times. Nobody answered.

But did this stop PC Man? Oh, no.

PC Man has the cell phone number of the owner of the service. (He did not tell me how he happened to have this information. I didn’t ask.)

He called the owner’s cell number.
At 3:30.
A.M.

A series of calls later, morning arrived, but there was still no service available.

I talked to PC Man just after lunch. The tech guys were keeping him informed, sort of.

“They won’t give me details,” He said. PC Man is a detail sort of guy.

He called me back again, at dinnertime, to say we were finally up and running.

And so here I am, back in service myself.

Technology is great. Knowing the right number is priceless.

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